Quality for all.
Let’s talk.

Call1 is building a free platform for call review, with a proposed Industry Advantage subscription for the whole operation. Contact for more details about the project, the local workflow or a possible pilot.

  • A free platform you can use without a subscription
  • Customer-defined rubrics and quoted evidence
  • Contact Signals for recurring caller needs
  • Human review, corrections and local model tuning

Use suitable hardware you already own where capacity allows, including overnight processing. Allow for setup, power, IT and human review. Paid offerings remain proposals; this form is an inquiry, not an order or a capacity quote.

Contact for more details

Tell us about your team.

We’re developing the project and exploring pilot fit.

Please send project questions and setup details only. Do not upload recordings, transcripts or customer information through this form.

Proposed pricing

Free platform. Optional models and hosting.

The local prototype is in development. These proposed paid services are not commercially launched.

Free platform / in development

Evaluate calls for free.

$0 platform software fee / no subscription required

Run the platform with your own supported models and customer-defined rubrics. Transcription, quoted evidence, Contact Signals and human review remain available without buying the model subscription.

Use suitable existing hardware, including overnight processing where capacity allows. Budget for setup, power, IT and reviewer time. The platform is intended to be open source; release licensing is pending.

Industry content / proposed

Industry Advantage

$100 per month / whole contact-center operation

Industry models, maintained rubric packs and vocabulary for your contact center. One subscription covers the operation; there is no per-agent or per-call platform charge.

Industry Advantage is not commercially launched. Contact us about availability and pilot details.

Hosting / planned

Let Call1 run the infrastructure.

Cost +15% proposed hosting model

Planned hosting for teams that prefer Call1 to operate the services. The proposed price is hosting cost plus 15%.

Hosting is not available today and would involve a separate data boundary and explicit customer authorization.

Compare your monthly QA costs →

Do I need a subscription to use Call1?

No. The platform has a $0 software fee, and you can evaluate calls using your own supported models and rubrics. The proposed $100/month Industry Advantage subscription provides industry models, maintained rubric packs and vocabulary for the whole contact-center operation. Suitable existing hardware may process calls overnight; include any additional power, setup and support costs in your budget.

Who is the project for?

Our initial focus is 100-agent customer-service contact centers, starting with retail and e-commerce calls. Bring your recordings, a reviewer and suitable Apple Silicon hardware. We measure audio volume and processing time to establish hardware fit.

Where do recordings go?

In the local workflow, recordings and analysis stay on customer-controlled hardware. The proposed hosted service would have separate data-handling terms and require explicit authorization. Local privacy claims do not extend to ordinary hosting.

What can we discuss now?

The working local prototype, your recording setup, scorecards and a pilot. We want to establish usable coverage, scoring errors, reviewer workload and setup cost before making a broader deployment commitment.